A. Knowledge, Skills, and Abilities
The knowledge, skills, and
abilities of its individual members plays an important role in determining the
group’s success and their ability to achieve set targets effectively and in
synergistic manner. A review of the evidence has shown that interpersonal skills
play an important role for high work group performance. They comprise of
conflict management and resolution skills, collaborative problem solving
abilities, and effective communication skills.
B. Personality Characteristics:
A substantial larger body of
research evidence is available with regard to the relationship between
personality traits and group attitudes and behavior. The general conclusions
are as follows (Robbins 2004):
Ø Attributes that have a positive
connotation in our culture tend to be positively related to group productivity,
morale, and cohesiveness. These include: sociability, initiative, openness, and
flexibility.
Ø Negatively evaluated
characteristics such as authoritarianism, dominance, and unconventionality tend
to be negatively related to the dependent variables.
3. No single personality
characteristic is a good predictor of group behavior.
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