The word emotion is a composite formed from two Latin words.
e(x)/out, outward + motion/movement, action, gesture. This classical formation
refers to the motivational aspect that causes one to begin, continue, or end
bodily movements from a source often hidden from conscious inspection though
necessary even for rational actions. The scientific community applies the term
to any creature's activity that exhibits complex response traits similar to
that of a human. Alternatively some consider the outward movement to refer to
immediacy of action rather than motivational source.
I) James-Lange Theory (1890) [cited in Taylor, 1999]:
Subjective emotional responses are the result of physiological changes within
human bodies. The brain perceives an event and, in turn, sends messages down
its neural circuitry to other areas of the brain. This action ultimately
produces motor, autonomic and endocrine responses. These responses elicit an
emotional response, which in turn, is perceived by the brain. Therefore, it is
a cyclical process. This theory argues that physiological behaviors precede the
emotion.
II) Cannon-Bard theory (1927) [cited in Taylor, 1999]:
Emotion-provoking events induce the subjective emotional experiences and
physiological arousal simultaneously. Through experiences, individuals begin to
acquire certain expectations for every given situation. These expectations
provide a filter and every situation is processed through this filter. During
this process, brain produces the emotion and corresponding physiological
behaviors at the same time.
III) Schachter-Singer theory (1962): Both feedback
from peripheral responses and a cognitive appraisal of what caused those
responses produce emotions. How one interprets the peripheral response will
determine the emotion he / she feels. Individuals label the emotional response
depending on what we think is causing the response. For
example, when someone interprets a stimulus as dangerous, it
leads to physiological arousal. Then, this physiological arousal is interpreted
to a particular emotion. It can be fear, surprise, excitement, and astonishment
depending on how the arousal is labeled.
IV) Lazarus' appraisal theory (1980): An individual
makes an initial and sometimes unconscious cognitive appraisal of the situation
to decide, if there is a threat; coping action is taken if necessary; and the
individual takes a closer look and identifies the emotions he or she is
feeling.
V) Weiner's attribution theory (1986, 1992): Certain
attributions produce specific emotions. Once the initial evaluation has been
made, the individual looks at what caused the event. These attributions of
causality can modify the emotion felt. It is the interaction of the perceived
internal and external causes, controllability and outcome that will determine
the emotional responses. What are the basic emotions? Ortony and Turner (1990)
collated a wide range of research as to what basic emotions are and the basis
of including them as basic emotions and proposed a comprehensive description of
basic emotions and corresponding reasons for inclusion :
A comprehensive description of basic emotions and
corresponding reasons for inclusion
|
Basic
Emotions
|
Basis
for Inclusion
|
Arnold
|
Anger,
aversion, courage, dejection, desire, despair, fear, hate, hope, love,
sadness
|
Relation
to action tendencies
|
Ekman,
Friesen, and Ellsworth
|
Anger,
disgust, fear, joy, sadness, surprise
|
Universal
facial expressions
|
Frijda
|
Desire,
happiness, interest, surprise, wonder, sorrow
|
Forms
of action readiness
|
Gray
|
Rage
and terror, anxiety, joy
|
Hardwired
|
Izard
|
Anger,
contempt, disgust, distress, fear, guilt, interest, joy, shame, surprise
|
Hardwired
|
James
|
Fear,
grief, love, rage
|
Bodily
involvement
|
McDougall
|
Anger,
disgust, elation, fear, subjection, tender-emotion, wonder
|
Relation
to instincts
|
Mowrer
|
Pain,
pleasure
|
Unlearned
emotional states
|
Oatley
and Johnson-Laird
|
Anger,
disgust, anxiety, happiness, sadness
|
Do
not require propositional content
|
Panksepp
|
Expectancy,
fear, rage, panic
|
Hardwired
|
Plutchik
|
Acceptance,
anger, anticipation, disgust, joy, fear, sadness, surprise
|
Relation
to adaptive biological processes
|
Tomkins
|
Anger,
interest, contempt, disgust, distress, fear, joy, shame, surprise
|
Density
of neural firing
|
Watson
|
Fear,
love, rage
|
Hardwired
|
Weiner
and Graham
|
Happiness,
sadness
|
Attribution
independent
|
Source: Ortony, A., & Turner, T. J.
(1990). What's basic about basic emotions? Psychological Review, 97, 3,
July, 315-331
Parrot’s classification of emotions
Primary
emotion
|
Secondary
emotion
|
Tertiary
emotions
|
Love
|
Affection
|
Adoration,
affection, love, fondness, liking, attraction, caring, tenderness,
compassion, sentimentality
|
Lust
|
Arousal,
desire, lust, passion, infatuation
|
|
Longing
|
Longing
|
|
Joy
|
Cheerfulness
|
Amusement,
bliss, cheerfulness, gaiety, glee, jolliness, joviality, joy, delight,
enjoyment, gladness, happiness, jubilation, elation, satisfaction, ecstasy,
euphoria
|
Zest
|
Enthusiasm,
zeal, zest, excitement, thrill, exhilaration
|
|
Contentment
|
Contentment,
pleasure
|
|
Pride
|
Pride,
triumph
|
|
Optimism
|
Eagerness,
hope, optimism
|
|
Enthrallment
|
Enthrallment,
rapture
|
|
Relief
|
Relief
|
|
Surprise
|
Surprise
|
Amazement,
surprise, astonishment
|
Anger
|
Irritation
|
Aggravation,
irritation, agitation, annoyance, grouchiness, grumpiness
|
Exasperation
|
Exasperation,
frustration
|
|
Rage
|
Anger,
rage, outrage, fury, wrath, hostility, ferocity, bitterness, hate, loathing,
scorn, spite, vengefulness, dislike, resentment
|
|
Disgust
|
Disgust,
revulsion, contempt
|
|
Envy
|
Envy,
jealousy
|
|
Torment
|
Torment
|
|
Sadness
|
Suffering
|
Agony,
suffering, hurt, anguish
|
Sadness
|
Depression,
despair, hopelessness, gloom, glumness, sadness, unhappiness, grief, sorrow,
woe, misery, melancholy
|
|
Disappointment
|
Dismay,
disappointment, displeasure
|
|
Shame
|
Guilt,
shame, regret, remorse
|
|
Neglect
|
Alienation,
isolation, neglect, loneliness, rejection, homesickness, defeat, dejection,
insecurity, embarrassment, humiliation, insult
|
|
Sympathy
|
Pity,
sympathy
|
|
Fear
|
Horror
|
Alarm,
shock, fear, fright, horror, terror, panic, hysteria, mortification
|
Nervousness
|
Anxiety,
nervousness, tenseness, uneasiness, apprehension, worry, distress, dread
|
Source: Parrott, W. (2001), Emotions in Social Psychology,
Psychology Press, Philadelphia
Felt vs. Displayed Emotions (Hochschild, 1979, 1983)
Felt emotions are an individual‟s actual emotions. Displayed emotions
are those that are organizationally required and considered appropriate in a
given job. They are learned. Felt and displayed emotions may be different. This
is particularly true in organizations, where role demands and situations often
require people to exhibit emotional behaviors that mask their true feelings.
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